Shipping policy

At this time, we only ship bikes within our velofix markets as we offer last-mile delivery which include delivery and assembly*. 

1. When you order a bike, select “Bike Delivery, Build, and Tune by velofix” at checkout.
2. When your order is confirmed, your bike will be shipped to the nearest velofix warehouse. Once your bike is physically received, a velofix representative will contact you to book an onsite appointment.
3. We arrive onsite, inspect and build the bike/install the product to the manufacturer's specification.
4. We ensure your bike is safe and working correctly by doing a test ride.
5. You go and enjoy your bike!

 

*Not applicable on certain models and kids' bikes.