What is velofix DIRECT?
We created velofix DIRECT to provide a convenient, premium and last mile concierge assembly and installation service to help fill the gaps in the fast emerging Direct-to-Consumer bicycle retail space. Our goal is to give consumers, manufacturers and distributors the confidence to sell and purchase products online, knowing velofix will be there to ensure the product is assembled and installed correctly.
How does it work?
1. You order your bicycle or product online and select “velofix DIRECT” at checkout.
2. When your order is confirmed, our team will contact you to book an onsite appointment.
3. We arrive onsite, inspect and build the bike/install the product to the manufacturers specification.
4. We ensure your bicycle is safe and working correctly by doing a test ride.
5. You go and enjoy your bike!
Buy your bicycle or product online using velofix DIRECT and ride away with confidence.